Recovery Engine

The proof of what you are owed already sits in your telematics, gate logs and rate confirmations. We build the system that bills it, then hand you the keys.

Start with a diagnostic

The problem for logistics.

Freight rarely loses money because the data is missing. It loses money because the data never reaches billing. 94.5% of fleets charge detention. Fewer than half of those invoices get paid. It hits 39.3% of stops and costs the industry $15.1B a year. Two leaks run at once: money never invoiced, and money invoiced then denied.

One defensible record per stop

One defensible record per stop

Telematics, geofence, gate system and driver app reconciled into a single timeline. Four partial accounts become one.

Predictive ETAs

Predictive ETAs

Arrival forecasts built from traffic, weather, facility throughput and that door's own history. Not the last scan.

Live free-time clocks

Live free-time clocks

Free time runs against that contract. Billable shows while the driver waits.

Conflicts flagged, not smoothed

When gate log and driver app disagree, the system flags it rather than averaging.

Scorecards

Median dwell, throughput and cost by site, door and lane.

Notice in-window

Notice in-window

Many contracts void the charge unless notice lands before free time expires. It goes out automatically, timestamped, before the driver leaves.

Document collection

Document collection

POD, BOL, gate receipts, customs paperwork. Chased once, stored, never asked for twice.

Claim filing and evidence

Claim filing and evidence

The evidence packet built to that payer's format, filed inside 24 hours. Same-day claims clear more often.

Backlog recovery sweeps

We work thousands of stalled loads or unbilled stops as one run, ranked by value, with daily reporting.

Delay recovery

Catch the stall as it starts, then run the outreach across facility, broker and payer until the freight moves.

Chat with your data

Chat with your data

Ask across every load, stop and claim in plain language. Answers in seconds.

Which facilities cost us the most dwell?
Receipts, not estimates

Receipts, not estimates

Every figure traces back to the stop record, the timestamp and the notice that went out.

What each payer actually accepts

What each payer actually accepts

Every outcome logged, so the system learns which claims are worth chasing.

Nexigence MCP

Bring the live operations graph into the tools your team already uses.

"We had written detention off as a cost of doing business. The proof was in our own data. Nothing put it on an invoice."

Operations director
dry van carrier, 400 power units

Both true by construction, so nobody has to approve them. The current pair, 95% fewer blind spots and 20hrs per week saved.

6 months

of load records

0

integrations to start

Why it works

The buyer is also the beneficiary, unlike dock scheduling, where the facility buys and the carrier eats the wait. Starts with a diagnostic: six months of load records in, an itemised unbilled figure out. No integration, fixed fee, credited against the build. Then your top ten payers first. What we build from your contracts stays yours.

Nexigence — Tabbed Block 2

Catch what a stop costs while you can still act.

AutoTrack
Continuous tracking on every load, scored against the SLA and the contract terms for that specific stop.
Alerting
Every risk signal routed as one instruction, to whoever can act, with the deadline.
Proactive Intelligence
Ask your data anything, from dwell drivers to which payer takes longest to approve. Urgent items reach Slack in real time.
Unit 4471
Joliet IL grocery DC
$97
Billable detention

Held 03:29. Free time 2:00 at $65/hr.

Geofence, gate log and driver app agree
Notice deadline14 min

Unit 8834, Fort Worth RDC. Contract requires written notice before free time expires.

Draft readySends 15:42
Proactive Intelligence
Which facilities cost us the most dwell?

Joliet IL — $28.4k over 90 days.

4.1 hr median dwell · 74% approval.

Sent to #ops-alerts

Agents that own the gaps where money you earned quietly disappears.

Intake & triage
Every exception picked up as it surfaces, ranked by value and by how long it stays recoverable.
Recovery outreach
The chase runs itself across facility, broker and payer, by email, portal and phone, until it clears.
Filing & appeals
Evidence filed to spec inside 24 hours, then tracked to approval, denial or appeal.
This month
$84.6k
detected across 412 flagged stops

389 notified inside the window. 23 missed it and were auto-waived, each with the reason logged.

Activity
Recovery outreach·just now

Called Harrisburg PA cold storage to confirm the gate-out time against the driver app discrepancy. Site confirmed 14:11. Claim now carries two independent sources.

1:47 / 4:321.5×
Claim 2210Approved · $205

Filed 19 hrs after departure.

Gate receiptAttached
Signed BOLAttached
Notice timestampAttached

A TMS tells you what you billed. It does not tell you what the contract owed.

It cannot enforce terms a contract never defined. It needs telematics good enough to reconstruct a stop. And the aggressiveness setting stays in your hands, per account, because carriers under bill their biggest customers on purpose.

Book the diagnostic

Detention detected, notice sent inside the window, claim filed within 24 hours, tracked to payment. Figures are illustrative. Same build, pointed at whichever leak costs you most.